Unleash the Power of the Connected Home and Say “Hello” to Subscriber Insight
October 2 – 1:30 pm to 2:15 pm
As fiber broadband network planning and adoption increases across cities and communities nationwide, network speeds will continue to drive the conversation, but we’ll also increasingly judge the quality of our broadband connection by the quality of our Wi-Fi experience—for most of us, internet and Wi-Fi are now one in the same.
This session will explain why broadband service delivery must focus more on simple, seamless customer experience and how network operators can ensure their subscribers remain satisfied with their Wi-Fi and overall network performance. Overcoming the challenges involved with residential Wi-Fi requires having the right set of tools in place for in-home visibility and subscriber analytics.
Join us to learn how network operators can dramatically improve their operations and their subscriber experience by providing the epic Wi-Fi customers want, ensuring safe and secure management of their customer devices and quickly troubleshooting any problems that may arise.