Upper Midwest: Servicing Diverse Communities as a Regional Provider
October 1 – 11:00 am to 11:45 am
Serving rural and regional communities takes more than simply laying fiber in the ground and providing broadband. You must have a mindset that understands how well your business ties to the same communities in which you live and breathe. In the session, learn about how the formation of a regional provider impacted their technology delivery to local businesses and residential customers, molded their service level expectations and the service experience, impacted their technology investments, and validated their Midwest culture.